From precise tracking to personalized support, we do our best to deliver on every promise we make.
Don’t see what you’re looking for? Reach out to our customer support team
To track your shipment, you can visit our website and enter your tracking number in the designated tracking tool. Alternatively, you can contact our customer service team with your shipment details, and they will assist you in tracking your package.
For security reasons, your retailer will need to approve changes to your delivery address. Please contact your retailer.
If you need further assistance, please use Wink, our Virtual Chat Assistant, to help create a ticket. Please note that you will need a valid tracking number. If the tracking says your package is out for delivery, you may leave a note on the door requesting that your package not be delivered.
Dukotrack is an industry-leading last-mile carrier parcel carrier for retailers and direct-to-consumer brands.. Our delivery network spans 35 states and Washington, D.C. and reaches 70% of the U.S. population.
Shipping rates vary depending on several factors such as the weight, dimensions, destination, and shipping service chosen. To obtain accurate shipping rates for your specific requirements, please reach out to our customer service team, who will provide you with a customized quote.
Yes, we provide international shipping services to destinations worldwide. Whether you need to send a package overseas or import goods, we can handle the logistics process and ensure smooth delivery across borders
Support@dukotrack.com